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PRIVACY POLICY

Privacy and Security

1.Golden Shell's Privacy Policy

(1) Collection of Personal Data

In order to provide you with personalized recommended products, efficient customer service and timely news notifications, we may record some of the information you previously provided during your visit to our website and while registering and browsing on our website. This includes your name, email address, gender, IP, device information, your billing and shipping address information, phone number, address, language preference, and product category preference.

At Golden Shell, we respect and value the protection of your personal information. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, tampering, unauthorized access, etc. We are constantly adapting our security measures to technological advances and developments. We protect your data by encrypting it using Secure Socket Layer (SSL), a feature that encrypts all information sent between buyers and sellers, including bank card information, so that the card details cannot be read by outside parties.

(2) Use of personal data

We collect personal information that you voluntarily provide to us and process it for the following purposes

In order to create your personal account at goldenshellhair.com

To complete a transaction with you

To be able to contact you in the event of any problems with the delivery of your items

To communicate with you about the latest market trends and to enable you to participate in promotions (if you have ever subscribed)

Understand your needs and preferences and recommend personalized products

Develop, enhance, market and deliver products and services to meet your needs.

Process exchanges or product returns.

To improve our services and respond to requests or complaints.

(3) The content and frequency of our communications with you

For automatically triggered email, SMS and app push notifications, we may send you a confirmation email or SMS verification after you register with Golden Shell, as well as necessary service-related notifications.

For example.

Your order confirmation email.

Your address change confirmation email.

Your payment confirmation email.

Your order delivery notification.

Your notification of change of parcel logistics method.

The above list is all closely related to your order. We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above emails will not be received again.

The frequency of these notifications is closely related to your interactions on our website. We cannot promise a certain amount of delivery.

How to delete my account. Please refer to (7) for opt-out rights.

For manually grouped emails or text messages. To recommend such things as personalized products, services, discounts, shopping and dressing tips, maintenance tips, service policy updates, and offers that may be of interest to you, including sending them to you by email, mail or text message.

How to unsubscribe. Please refer to (7) for the right to opt out of subscriptions.

(4) Cookies

A cookie is a small text file that is stored on your computer or mobile device and retrieved on subsequent visits. Golden Shell uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third party cookies on our website that we use to collect aggregate statistics from analytics tools such as Google Analytics. Some of these cookies may track your behavior on multiple websites. There are two types of cookies, persistent and temporary (session cookies). Persistent cookies are stored as files on your computer or mobile device for no more than 24 months.

Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you are logged in. We use session cookies when checking to see if you are logged in. You can easily delete cookies from your computer or mobile device using your browser. instructions on how to handle and delete cookies can be found in your browser under "Help". You can choose to disable cookies or be notified each time a new cookie is sent to your computer or mobile device. Please note, however, that if you choose to disable cookies, you will not be able to use the shopping cart.

(5) Children's Privacy

If you are a child under the age of 16, please only use goldenshellhair.com if the parent is responsible for the child. Golden Shell does not collect, use or transfer to third parties any data from children under the age of 13. When we learn that we have collected personal data from a child under the age of 13, we will delete that data immediately. If you become aware that a child under the age of 13 is registered on our site, please contact us to have it removed. e-mail: [email protected] phone.
6462063774
(6) Processing of information

You agree to expressly and fully understand that for the sole purpose of providing you with personalized recommended products, efficient customer service, and timely news notifications, we have the right to process your personal data or data sets, including, but not limited to, any one or a series of operations such as collection, recording, organization, construction, storage, adjustment or modification, retrieval, consultation, use, disclosure, dissemination or other use, arrangement, combination, restriction, deletion or destruction, whether or not the operation uses automated means.

(7) Right to Opt-Out

Delete My Account Golden Shell is committed to providing you with ongoing, high quality products and services. However, if you wish to delete all of your data information from our website, we respect your choice and will fully cooperate. Please contact Golden Shell Customer Service and they will respond to you within 48 hours. All of your information will be completely deleted from Golden Shell's servers. No More Emails or Text Messages If you no longer wish to receive promotional messages from us, you may opt out of receiving them at any time by clicking the "unsubscribe" hyperlink at the bottom of each email. You can unsubscribe from text messages by sending an email to our Customer Service Department at [email protected].

2. Data Security at goldenshellhair.com

(1) How we keep our users' information secure

goldenshellhair.com incorporates physical, electronic and administrative procedures to protect the confidentiality of your personal information, including the Secure Sockets Layer ("SSL") for all financial transactions conducted through the Site. We use SSL encryption to protect your personal information online, and we also have measures in place to protect your personal information at our facilities. Access to your personal information is restricted. Only those employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers to ensure the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our website, the servers you access are kept in a secure physical environment behind a locked cage and an electronic firewall.

Although we use industry standard precautions to protect your personal information, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us, and you understand that any information you transmit to us is at your own risk. However, we will do our best to protect the security of your data. We will not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone. Although we do work with third party partners in order to provide you with better service. It is your responsibility to maintain the security and confidentiality of your goldenshellhair.com username and password.

(2) Cooperation with Third-Party Partners

Sometimes we must use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is only for the purpose of helping them provide their services. We will sign strict confidentiality agreements with third party service providers. Also, strict encryption methods will be used during data transmission.

-Delivery

We must provide your name, shipping address, email and phone number to our partners such as DHL, USPS, EMS, UPS, Fedex, etc. in order to ensure that your order is delivered.

-Payment

We must provide your credit card number to financial services, such as PayPal, credit card processors and card issuers, in order to process payments. We may share information to reduce the risk of fraud or to prevent fraud from users attempting fraud or other illegal activity on our site.

-Marketing

During your registration process, you agree to receive promotional notifications from us; you may be notified of new products, promotional announcements, special offers and services via EDM and SMS. You may unsubscribe from these communications at any time by clicking on the "unsubscribe" hyperlink at the bottom of each email. You may also send an email to [email protected] to request that any promotional emails or SMS messages be stopped from being sent to you.

-Data Tracking and Statistics

In order to improve the user experience, we may share information with third parties, such as advertising partners, and Google Analytics, that does not identify you or any user, such as the number of daily visits to a particular page, or the size of an order on a particular date.

(3) You fully understand and expressly agree that we may authorize affiliated companies to process your personal data upon signing a strict written data processing agreement. 
(4) Corporate and business affairs.

We may share personal data with all of our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, transfer, spin-off, assignment or sale or disposition of all or any part of our business, including in connection with any bankruptcy or similar proceeding, we may transfer any and all personal data to relevant third parties.

3. Updates to our Privacy and Security Policy

goldenshellhair.com reserves the right to change the privacy and security claims of the website. Any changes we make to this privacy and security policy can be found by visiting us online. When we make a change, we will update the "last updated" date below. If the change is deemed more important, we may attempt to contact you or we may post a notice on this site that we have made a change to this policy.

Contact us.

E-mail: [email protected]

TLE: +1 6462063774

https://goldenshellhair.com
Last updated on Jun.11, 2021